Terms and Conditions of Sale

 

These Terms and Conditions (Terms) govern your use of the website https://avialstudio.com/ (the “Site”) and your purchase of products from us. By placing an order on this Site, you agree to be bound by these Terms.

 

1. Information About Us

 

The Site is operated by AVIAL STORES LTD (referred to as “we,” “us,” or “our”).

Our Contact Details:

2. General Terms of Use

 

 

2.1 Acceptance of Terms

 

By using our Site and/or placing an order, you agree to these Terms. If you do not agree, you must not use or access this Site. You must be over 18 years of age to purchase products from our Site.

 

2.2 Changes to Terms

 

We reserve the right to amend these Terms at any time. The Terms applicable to your order will be those in force at the time you placed the order.

 

2.3 Privacy and Data Protection

 

We are committed to protecting your privacy. All personal data submitted by you is processed in accordance with UK data protection laws, including the UK General Data Protection Regulation (GDPR). Please refer to our separate Privacy Policy for full details on how we collect, use, and protect your data.

 

3. Order Process and Contract Formation

 

 

3.1 Contract Formation

 

When you place an order on our Site, you are making an offer to purchase the goods subject to these Terms.

• Order Confirmation: After placing an order, you will receive an email acknowledging that we have received your order. This email does not mean your order has been accepted.

• Acceptance: The contract between you and us is formed only when we dispatch the goods and send you an email confirmation that the goods have been dispatched (the "Dispatch Confirmation").

 

3.2 Pricing and Availability

 

• Pricing: All prices are inclusive of UK VAT (where applicable) at the current rate but exclude delivery charges, which will be added at checkout.

• Mistakes: If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

• Availability: All products are subject to availability. If we are unable to supply the goods, we will inform you of this and will not process your order. If you have already paid, we will refund you the full amount as soon as possible.

 

4. Payment

 

We accept the following payment methods: [List the methods you accept, e.g., Visa, Mastercard, PayPal, Apple Pay, etc.].

Full payment, including the price of the goods and any applicable delivery charges, must be received before the goods are dispatched.

 

5. Delivery

 

 

5.1 Delivery Times

 

Unless otherwise agreed with you, we must deliver the goods without undue delay and in any event not more than 30 days after the day on which the contract is entered into.

• If you have agreed to a specific delivery date (e.g., next-day delivery), that date becomes the essential deadline.

• If we miss the 30-day deadline, you have the right to cancel the order and request a full refund, as set out in the Consumer Rights Act 2015.

 

5.2 Risk and Responsibility

 

The products will be your responsibility from the time of delivery to the address you gave us, or from the time you or a carrier arranged by you takes possession of them.

 

5.3 Delivery Methods

 

We use [Specify your carrier, e.g., Royal Mail, DPD, etc.]. We are responsible for the safe delivery of the goods. If the goods are lost or damaged in transit, we will deal with the courier and offer you a replacement or a full refund.

 

6. Returns, Refunds, and Cancellation Rights

 

Your rights to cancel and return goods are detailed in our separate Return Policy, which is incorporated into these Terms.

 

6.1 Your Statutory Right to Cancel (Cooling-Off Period)

 

Under the Consumer Contracts Regulations 2013, as an online purchaser, you have a 14-day right to cancel a contract and return non-faulty goods, starting from the day after you receive them. Our goodwill return period extends this to 15 days.

 

6.2 Faulty or Mis-described Goods

 

Your statutory rights under the Consumer Rights Act 2015 apply if the goods are faulty, damaged, or not as described. These rights are covered in full detail in our Return Policy and cannot be excluded or limited by these Terms.

 

7. Intellectual Property Rights

 

All content on the Site, including text, graphics, logos, images, product names, and the compilation thereof, is our property or the property of our suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use any content without our prior written consent.

 

8. Limitation of Liability

 

IMPORTANT: Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by our negligence.

• Fraud or fraudulent misrepresentation.

• Any breach of the terms implied by the Consumer Rights Act 2015 regarding title, quality, fitness for purpose, and description.

• Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

Subject to the above:

• We will only be liable for losses that are a foreseeable consequence of our breach of these Terms. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

• We are not liable for any business losses, including loss of profit, loss of business, or loss of business opportunity.

 

9. Events Outside Our Control (Force Majeure)

 

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control (e.g., strikes, courier delays, fire, severe weather, governmental action). If an Event Outside Our Control takes place that affects the performance of our obligations, we will contact you as soon as reasonably possible and our obligations will be suspended.

 

10. Governing Law and Jurisdiction

 

These Terms are governed by the law of England and Wales. This means a contract for the purchase of products through our Site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland